You can place an order by phone by contacting the sales representative in your country, directly at our offices in Miami or through our digital platforms.

We deliver in the Courier and send daily processed orders of our customers, the times and shipping costs are handled by the customers directly with their logistics company, our terms are EXW MIAMI.

Orders placed through our Sales Representatives in LATAM are processed daily but depend on the type of order and destination which will determine the delivery time to the Courier and final destination.

All our orders are packed with care, we use resistant shipping boxes, not to mention our experienced package preparation team, avoiding as much as possible the damage of any equipment during shipping. In case this happens we proceed to a quick follow up, if an item arrives damaged, notify the damage and we will make the exchange, replacement or credit note.

Thanks to our commercial alliances with the different shipping companies we can provide support in tracking the shipment of your orders. The responsibility of the cargo is the responsibility of your logistic operator after it is delivered by us to your facilities. As part of the service we provide, we have the IMEI scanning and photographic record of each order prepared and processed.

We have warranty on all our equipment,  and  technical service available  in different countries and alliances with different technical service centers. After verifying and checking the status of the equipment by our staff of technicians, you can make the exchange or return, free of charge, within 30 days from the date you received the product, or we can apply a credit note for future purchases.

Once the order has been placed, you will receive an invoice with the agreed terms. After the payment is received, your order will be delivered to the logistics operator or courier of your choice at no  extra cost.